Looking for better software?
Customers of various e-queue systems on the market face a number of difficulties in the process of using the software:
- Outdated software, offline system, complexity of solution administration.
- Impossibility of performing improvements following the development of the business and increase in features requirements.
- Closing and leaving of the vendor from the market for internal reasons or due to the changed political situation.
If you are already using electronic queue system and considering switching to a modern software complex, our specialists are ready to provide one of the best solutions on the market.
Why Smartix
Smartix electronic queue system is well-thought-out complex that takes into account all the needs of customers for modern e-queue system:
- Adaptive, web-based application that does not require the installation of client programs and can be opened on any device (PC, tablet, smartphone) that supports browser.
- Control system e-queue ticket kiosks, electronic display, manager’s workplaces and administrator’s workplaces
- Ability to launch electronic queue via mobile registrar at client’s smartphones
- Functionality of VIP clients, module of pre-registration on the customer web-site and SMS notifications for customers about e-queue status
- Speech synthesis service for launch of a voice assistant with the ability to easily edit messages
- Assessment of service quality for Android tablets
- Built-in reporting to evaluate the performance of employees and the entire system
- Hardware monitoring, event notifications for responsible personnel, remote software update system
Support for various hardware
Your company use outdated equipment? Smartix system supports wide range of hardware devices and you most likely won’t need to upgrade your hardware.
For exact confirmation, please provide a specification for all hardware components.
Support for solutions from mixed vendors
If your company has distributed network of branches and electronic queues from different vendors are used in different segments, Smartix system will most likely allow you to combine all segments into a single network.
Smartix electronic queue effectively solves the required tasks in the segments of branches selected by the customer, while maintaining the specific service features and service conditions inherent in a particular segment. At the same time the problem of fragmentation of management and administration of several e-queue systems is eliminated.
Launch and testing
Smartix electronic queue system is delivered in a cloud format for a monthly subscription, as well as a license for installation on a customer’s server. Cloud-based electronic queue is suitable for small clients for permanent work or for large clients as test of functionality in a cloud format before purchasing a license.
We are confident in the quality of our solution and offer any company to perform a free pilot launch in the cloud for 3 months to evaluate the effectiveness of Smartix electronic queue system.
