Product
Solution architecture
Software visual representation
VIP clients
Tickets with priority in line
Manager's workplace
Queue service
Pre-registration
Queueing via frame on website
Administrator's workplace
System administration
Speech synthesis service
Voice assistant
E-queue ticket kiosks
Self-service kiosks for printing e-queue tickets
SMS notifications for clients
Informing about queue without paper tickets
Mobile registrar
Electronic queue via client's smartphone
Integration with LDAP
Seamless authorization of employees
Electronic displays
Support for monitors and TVs
Legal information
Confirming documents, links to state registers
Quality assessment
For Android tablets and kiosks
Looking for better software?
Test functionality and choose Smartix
Reporting
Employees and entire system efficiency
Presentation
Product description in pdf
Hoff chooses Smartix e-queue system
Hoff hypermarkets chain — the largest Russian furniture and home goods retailer, chooses Smartix electronic queue to automate customer flows in 47 stores.
Administrator’s workplace
Back office of Smartix electronic queue system contains a dashboard that shows status of the entire system online. Administrator sees the status of e-queue tickets and queues (including those that are in working status for a long time), as well as the status of all current managers.
Administrator can end the session of managers if one of them forgot to complete their working day, reassign e-queue tickets to other employees and navigate queues.
The functionality of the administrator allows to provide additional control over the operation of the entire system in real time, improves the quality of services and level of customer focus.
